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Testimonials & Reviews

4.88/5
James Leonard Opticians -  - Optometrist

James Leonard Opticians

Optometrist located in Midtown, New York City, NY & Carroll Gardens, Brooklyn, NY

4.88/5 Star Rating
145 total reviews

James Leonard Opticians always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 145 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about James Leonard Opticians below, and as always, we would love to collect your feedback.

Danielle A.
5/5 Star Rating
Submitted 12/11/24
Staff was professional, patient, and helpful. Sonja (please forgive me if I’ve misnamed her) repaired a pair of glasses that went through the laundry, and helped me pick new frames! Optometrist took time and offered suggestions for dry eyes and easing the burden of heavy frames in the nose bridge.
Eric M.
5/5 Star Rating
Submitted 12/05/24
Super visit great folks very impressed!!!!
Cindy B.
5/5 Star Rating
Submitted 11/20/24
Great eye exam. Very nice, super efficient, great eyeglass selection.
Garred W.
5/5 Star Rating
Submitted 10/24/24
Good experience
Sweeny P.
5/5 Star Rating
Submitted 08/22/24
I love coming here. The staff is always very professional. The appointment times are honored. The doctor is very thorough and explains everything in much detail. Would highly recommend!!
Ashley H.
5/5 Star Rating
Submitted 05/20/24
They made everything easy and were very nice.
Havanah N.
5/5 Star Rating
Submitted 04/27/24
I had a great experience here today. Dr. Lee is really great. The care staff is also great also, they made great suggestions for my glasses and were very helpful.
Vitaliy T.
5/5 Star Rating
Submitted 03/29/24
Great atmosphere and friendly
Anne H.
5/5 Star Rating
Submitted 02/11/24
I love my new progressive glasses! Ken, with his product knowledge and enthusiastic honesty whittling down possibilities, helped me pick out the perfect pair in under an hour, which is a first. Thank you!
Tiantian X.
1/5 Star Rating
Submitted 12/09/23
The girl at the cashier is very rude and impatient. The price is not transparent and they charged me more than I should. I will not recommend it
Lana P.
5/5 Star Rating
Submitted 10/20/23
I’ve been a regular customer for almost 15 years by now, and every time I come to the shop I get amused by the level of service I receive and professionalism of the staff and the doctor. I was helped by Irina who was excellent, highly professional, very attentive and friendly. She provided a very thorough yet to the point explanation of my insurance options and options for my eye glasses lenses. She also took her time helping me choose a frame for my glasses. Doctor was super knowledgeable and friendly too. Very grateful for all the care and attention. Highly recommend.
Melissa Q.
5/5 Star Rating
Submitted 10/11/23
Excellent experience. Everything was on time and everyone I encountered were so friendly.
Juliette M.
5/5 Star Rating
Submitted 10/05/23
The doctor and all staff were great
James J.
5/5 Star Rating
Submitted 09/21/23
Very thorough and polite
Lindsey R.
5/5 Star Rating
Submitted 08/17/23
Always great customer service. They fixed my current glasses so I could see better and helped me to pick out a new pair as well.
Lara K.
5/5 Star Rating
Submitted 07/24/23
Friendly, professional and local. Nice range of products too.
Samuel R.
5/5 Star Rating
Submitted 07/13/23
Front office was very helpful and clearly explained insurance issues. Doc was very direct and professional.
Melissa F.
5/5 Star Rating
Submitted 07/02/23
Pleasant and efficient.
Aaron L.
5/5 Star Rating
Submitted 06/23/23
Very friendly, attentive and professional. Took time to explain everything related to eye exam and options for my corrective eye glass lenses.
Adam G.
5/5 Star Rating
Submitted 06/17/23
Great service and amazing eye exam

James Leonard Opticians accepts most insurance plans available in the US, including Cigna, Guardian, United Healthcare, NVA, UFT, VSP, Blue Cross, Blue Shield, Aetna, Davis Vision, Eye Med Vision Care, Medicare, Oxford Health Plans. Additionally, to find out how you can benefit from our JLO Corporate Plan or if we accept your union plan, please call our office. We will be happy to answer all of your insurance questions.

Aetna
BCBS
Cigna
Davis Vision
Empire Blue Cross Blue Shield
EyeMed
GHI
Guardian
MagnaCare
Medicare
Medicare
NVA
Oxford Freedom
Spectera
UHC
UnitedHealthcare
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